Cellar Door Wine Specialist (Wine Jobs: Vineyards & Cellars )

  Marnong Estate

  Mickleham, Melbourne VIC, Victoria

Job Description

Marnong Estate is a renowned destination located in the Sunbury wine region, one of the oldest and closest wine regions to Melbourne, just 45 minutes from the CBD. We offer a range of memorable experiences, including wine tasting experiences and awards- winning wines at our Cellar Door, exceptional dining in our hatted restaurant La Vètta, and casual, family-friendly options at Cucina 3064 and Caffe Vista. Set within a picturesque 1,200-acre property with breathtaking views of the Macedon Ranges, we are dedicated to delivering a world-class experience to our guests. At Marnong Estate, we pride ourselves on offering award-winning wines and a warm, welcoming environment for every visitor.

Marnong Estate Cellar door is seeking an enthusiastic, customer-focused Part-Time Cellar Door Wine Specialist to join our team. We are looking for a passionate wine individual keen to develop and grow with this young brand. We are looking for longevity and there is room in this role for growth for the right individual. 

As a key member of our cellar door team, you will create exceptional wine tasting experiences for our guests while showcasing our award-winning wines and being able to share the unique stories that center around the property, the vineyard, and the winemaking. The ideal candidate will be passionate about wine, hospitality, and providing visitors with a memorable experience in this iconic destination.

Key Responsibilities

Wine Tastings & Sales 

• Representing Marnong Estate Wines as a brand ambassador with professionalism, delivering exceptional experiences at the Cellar Door. Sharing an in-depth knowledge about Marnong Estate’s wines, winemaking techniques, and the Sunbury wine region in an engaging and friendly manner. 
• Guest Experience & Tasting Guidance: Deliver engaging, informative wine tastings while sharing Marnong Estate’s history and winemaking techniques. 
• Sales & Wine Club Promotion: Drive wine sales (by glass, bottle, and takeaway) and actively promote wine club memberships to enhance customer loyalty. 
• VIP & Group Experiences: Host tailored wine events for VIPs and group bookings, ensuring memorable and personalized experiences. 
• Food & Beverage Service: Maintaining a responsible service of wine by the glass bottle and for tastings alongside preparing and serving cheese platters, charcuterie and other beverages as needed. 
• Merchandising & Sales Targets: Maintain attractive product displays and contribute to achieving weekly and monthly sales goals. Cellar Door Operations Assistance with daily operations of the Cellar door. 
• Daily Operations & Customer Service: Support Cellar Door and Marnong Estate procedures, including opening/closing,Till management, handling inquiries, and managing bookings.
• Presentation & Cleanliness: Maintain high standards of cleanliness, stock control and organization for a welcoming guest experience. 
• Health & Safety Compliance: Adhere to health and safety regulations, ensuring a secure environment for staff and visitors. Experience & Key attributes We are looking for a passionate wine individual keen to develop and grow with this young brand. We are looking for longevity and there is room in this role for growth for the right individual.

REQUIREMENTS 

• Wine Knowledge & Passion: Enthusiasm for wine, with hospitality or wine tasting experience preferred. 
• Strong Communication: Ability to engage guests, share knowledge, and enhance their overall experience. 
• Sales & Customer Engagement: Confident in recommending wines and driving sales through excellent service.
• Organization & Reliability: Ability to multitask efficiently in a fast-paced environment with strong attention to detail. 
• Team Player: Collaborative, supportive, and committed to fostering a positive team environment. 
• Flexibility to work weekdays, weekends, and Public Holidays as required.

Desirable Qualifications 

• Experience in a cellar door, winery, or hospitality environment.
• WSET level 2/3 or similar wine qualification. 
• Familiarity with the Sunbury wine region (desirable but not essential).

Why Join Marnong? 

• Mentoring, guidance and support from our management team.
• Opportunities for growth and upskilling within the Estate.
• Generous staff discounts in all our onsite outlets including accommodation.

Please submit your resume and a cover letter outlining your interest in the role and why you would be a great fit for our team.

Marnong Estate is an equal opportunity employer and welcomes applications from all qualified individuals. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

---