Section Waiter/Waitress (Wine Jobs: Wine Retail & Sommelier)

Contract

  Short Grain

  Fortitude Valley, Brisbane, Queensland

Are you passionate about providing impeccable service in a sophisticated dining environment? Do you have a flair for hospitality and a genuine desire to create memorable dining experiences? If so, we invite you to join our team at Short Grain, a casual fine dining Thai Restaurant by Martin Boetz known for its exquisite cuisine and exceptional service.

Position: Section Waiter/Waitress

Location: Brisbane, QLD

Type: Full-Time & Casual 

Reports to: Restaurant Manager

About Us: Short Grain is a restaurant with a modern Thai flavour, owned and operated by renowned chef Martin Boetz (Formally Long Grain & The Cook’s Shed).  

Located in the heart of Fortitude Valley in a beautiful heritage building, Short Grain combines contemporary design and architectural innovations while also providing a state-of-the-art venue in which to work. 

Job Description: As a Section Waiter at Short Grain you will be an integral part of our service team, responsible for your own section, ensuring that every guest receives personalised attention and enjoys a seamless dining experience. Your primary responsibilities will include:

  • Taking responsibility and running your own section.
  • Providing detailed explanations of our menu offerings, including specials and beverage selections.
  • Assisting guests in making menu choices by offering recommendations and addressing dietary preferences and allergies.
  • Taking accurate food and beverage orders and relaying them to the kitchen and bar staff promptly.
  • Serving meals and beverages in an elegant and efficient manner, adhering to established presentation standards.
  • Anticipating and fulfilling guest needs, ensuring their utmost comfort and satisfaction throughout the meal.
  • Managing bill settlements and processing payments accurately.
  • Collaborating with fellow team members to maintain a clean and organised dining environment.
  • Adhering to all food safety and hygiene regulations.

Requirements:

  • Prior experience in a restaurant is mandatory - at least 1 year.
  • Prior experience in a fine dining or modern Asian restaurant setting is preferred but not mandatory.
  • Strong interpersonal skills - fluency in English.
  • Availability to work flexible hours, including evenings, weekends, and holidays.
  • Exceptional attention to detail and the ability to multitask in a fast-paced environment.
  • A passion for delivering exceptional customer service and a genuine desire to exceed guest expectations.
  • A positive attitude, flexibility, and a team-oriented mindset.
  • Knowledge of proper food handling and safety protocols.
  • Knowledge of proper wine service.

What We Offer:

  • Competitive compensation and tips.
  • Excellent opportunities for growth and advancement within the restaurant.
  • A supportive and collaborative work environment.
  • Training and development to enhance your skills and knowledge in the hospitality industry.
  • Discounted meals at Short Grain.
  • An opportunity to be a part of a dynamic team dedicated to creating extraordinary dining experiences.

How To Apply

Please send your resume and a brief cover letter outlining your relevant experience and your availability.

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